DLS Luxury Privacy Policy

Effective Date: 23/08/2024

1. Introduction

DLS Luxury is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the information you provide when you contact us through various channels, including phone, email, social media, and other forms of communication.

2. Information We Collect

We may collect personal information from you when you interact with us, including but not limited to:

  • Phone: When you call us, we may collect your name, phone number, and any other information you provide during the conversation.
  • Email: If you contact us via email, we will collect your email address, name, and any other information included in your message.
  • Social Media: When you communicate with us through social media platforms (such as Facebook, Instagram, or LinkedIn), we may collect your social media handle, profile information, and any other information you share with us.
  • Other Channels: We may collect information through other forms of communication, such as online forms, in-person visits to our showroom, or through our website.

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

  • Customer Service: To respond to your inquiries, provide information about our products and services, and offer customer support.
  • Marketing: To send you promotional materials, special offers, or other information we think may interest you, subject to your preferences and any applicable legal requirements.
  • Improvement: To improve our products, services, and customer experience by analyzing your feedback and interactions with us.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

4. Sharing Your Information

DLS Luxury will not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:

  • Service Providers: Third-party service providers who assist us in operating our business, such as IT support, payment processing, and marketing services, who are required to keep your information confidential and secure.
  • Legal Authorities: If required by law or in response to valid legal requests, we may disclose your information to law enforcement or other authorities.

5. Security of Your Information

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
  • Opt-Out: Unsubscribe from marketing communications by following the opt-out instructions in our communications or contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at: +61 414 987 007

DLS Luxury
Address: 412/147 Pirie Street, Adelaide, SA